Efficacy of CHWs in Enabling Services for Special and Vulnerable Populations

The National Nurse-Led Care Consortium, in partnership with the Florida Association of Community Health Centers, will examine the role of community health workers (CHWs) as enabling service staff in community health settings. We will review tools and strategies to improve patient health outcomes and reduce the cost of personnel through non-invasive procedures and screenings for individuals from special populations, including residents of public housing. CHWs play a critical role in addressing social determinants of health, improving access to services, and enhancing the quality and cultural competence of healthcare service provision. Our Subject Matter Experts will discuss barriers to build a CHW workforce and using documentation and patient outcomes data to justify developing enabling services programs. We will also feature a health center with multiple successful CHW programs that will share their experience integrating non-clinical staff/enabling services staff into the Care Management team.