The Road to Patient Activation: Best Practices for Patient Engagement

Apr 28, 2021  02:00 PM  EST

Patient engagement is increasingly recognized as an essential component of high-quality, person-centered healthcare. Evidence-based research shows that engaged patients are able to make more informed decisions about their own health which promotes mutual accountability and leads to more efficient use of scarce health resources. While there is little disagreement about the value of an engaged patient population, in practice it can be challenging for health centers to design interventions and policies that facilitate full engagement. In this four-part virtual learning collaborative, health center teams will work with other teams across the country to explore a framework for patient and family engagement. Participants will explore a continuum of engagement that examines individual interactions, institutional design, and larger policy design implications. In this four-part interactive series, Migrant Clinicians Network (MCN) and National Nurse-Led Care Consortium (NNCC) will work with health centers - both care teams and individual CHC participants - to improve knowledge and skills around evidence based strategies for patient engagement and activation. The modules will focus on the following:

Registration for this Learning Collaborative is now closed.



  • Module 1: Best Practices for Patient Engagement: Wednesday, April 28th, 2-3:30pm ET
  • Module 2: Engaging patients in Direct Care: Wednesday, May 12th, 2-3:30pm ET
  • Module 3: Organizational design: Wednesday, May 26th, 2-3:30pm ET
  • Module 4: Governance: Wednesday, June 9th, 2-3:30pm ET

Learning Objectives:

  • Understand the importance of patient engagement for prevention and treatment of disease in the patient population.
  • Identify the essential elements for patient engagement.
  • Identify how to design an organization to encourage patient care by providing a supportive patient experience.
  • Discuss strategies and existing resources for patient engagement.
  • Define a culture of preparedness and how to assign staff roles and train the workforce.

Audience: Clinical and non-clinical Health Center staff

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