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Keys to Quality Health Center Controlled Network

Join the Keys to Quality (K2Q) Health Center Controlled Network (HCCN)

The Keys to Quality (K2Q) Health Center Controlled Network (HCCN), administered by Public Health Management Corporation and the National Nurse-Led Care Consortium (NNCC), supports connections between participating health centers (PHCs) to inform and advance cutting-edge health information technology (HIT) solutions and data-driven strategies that enhance care delivery. With over 12 years of experience in training and technical assistance, K2Q HCCN empowers community health centers (330-funded health centers and look-alikes) to achieve HRSA goals and improve clinical and operational outcomes.

Focus areas of K2Q HCCN technical assistance and training include:

Collaborative, No-Cost Membership

  • Free to Eligible Centers: Participation in K2Q HCCN comes at no cost to 330-funded and look-alike health centers.
  • K2Q-Driven Priorities: The HCCN model utilizes a health center governing board to ensure that resources and strategies align with what the network needs.
  • Customizable Workplans: Every member receives individualized assessments and workplans tailored to their strategic priorities, HIT capabilities, and operational needs.
  • Comprehensive Support: Members benefit from one-on-one technical assistance, access to expert consultants, and peer learning opportunities.

Nurse-Led and Community-Focused Approach 

  • Nurse-Led Expertise: NNCC’s nurse-led focus ensures health centers receive specialized support for team-based care delivery, workforce development with a particular focus on the role of nurses and advanced practice nursing in patient engagement and health informatics, and community-led public health initiatives.
  • Non-medical Health Factors Integration: Members gain tools to assess and address non-medical health factors through enhanced care coordination and data-driven strategies to improve health outcomes.

HIT Optimization and Innovation: the HCCN Strategic Priorities for 2025 - 2028

  • Data Management and Analytics: Improving clinical quality, operational efficiency, and health outcomes through robust data strategies.
  • Interoperability and Data Sharing: Facilitating seamless communication between health centers, providers, and community organizations to enhance care coordination and reduce redundancies.
  • UDS+ Implementation: Supporting the transition to submitting disaggregated patient-level data.
  • Digital Health Tool Expansion: Supporting the evaluation and implementation of patient portals, secure messaging, telehealth platforms, and remote monitoring technologies.
  • Non-medical Health Factors Integration: Developing care plans that address patients' unique needs.

Proven Results and Dedicated Support 

  • Network Diversity: Our 11 PHCs span four states, operate five EHR platforms, and serve over 140,000 unique patients annually.
  • Expert-Led Assistance: NNCC provides direct technical assistance, connects members to external consultants, and offers quarterly quality improvement meetings.
  • Collaboration at its Core: K2Q fosters a culture of peer learning and resource sharing, ensuring no member operates in isolation.

The K2Q HCCN serves as part of HRSA’s mission to improve overall health outcomes with a special focus on underserved communities. HRSA provides funding, guidance, and oversight to ensure that HCCNs, like the Keys to Quality (K2Q) HCCN, can effectively assist participating health centers in optimizing their operations and enhancing patient care.

Ready to Optimize Your Health IT and Patient Care?

Contact Jillian Bird, Director of Training and Technical Assistance, at , or Grace Lee, Director of HIT, at , to learn more about joining the Keys to Quality HCCN. Applications are considered on a case-by-case basis.

Together, let’s improve health outcomes and quality care for the communities we serve.

 

Keys to Quality Health Center Controlled Network Resources

Slide deck providing background information on the Keys to Quality HCCN. Including - program mission and overview, current membership, current objectives and activities, and staffing support structure.

Access NNCC's complete Resource Library 

This K2Q HCCN project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H2QCS30283 of the Health Center Controlled Networks program for $500,000. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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