This document is to be used as a guide for the development of a health center Communications Plan. Its components should be maintained together as a complete functional annex to your organization’s Emergency Operations Plan (EOP). It must be reviewed and updated at least every 2 years, or as needed following exercises, real incidents, or policy and procedure changes. Reviews and updates should be clearly documented. A separate Communications Plan may need to be written for each facility with a unique CMS Certification Number (CCN), even if it is part of a larger network/integrated healthcare system, to ensure compliance with the 2016 Centers for Medicare and Medicaid Services (CMS) Emergency Preparedness (EP) Rule, as each facility may have individual hazards and communications needs.
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