About the Training
Is your community health center ready to transform patient care and build stronger connections with the communities you serve?
The National Nurse-Led Care Consortium (NNCC) invites health center clinicians and staff to participate in the Patient-Centered Excellence Learning Collaborative for Elevating Health Center Operations and Quality. Designed specifically for those working in health centers serving vulnerable populations: clinicians, nursing leaders, CHW, care coordinators, and health center administrators, this four-part series will provide actionable strategies to enhance patient-centered care, foster equity, and improve health outcomes.
Through expert-led sessions, engaging peer discussions, and shared insights, participants will explore strategies to prioritize patient experience, implement team-based care, and address cultural and systemic barriers to care. This learning collaborative offers practical tools for integrating patient-centered care into daily operations, knowledge from health equity and community health leaders, and opportunities to connect with professionals committed to advancing health center excellence.
Participants will gain practical insights and strategies to foster a patient-centered approach in health center operations and quality improvement initiatives, ultimately contributing to improved patient satisfaction, health outcomes, and overall healthcare excellence.
During session 2, explore how prioritizing patient experience can improve health outcomes and rebuild trust with communities historically marginalized by the healthcare system. This session highlights trauma-informed approaches, data-driven strategies, and the importance of cultural humility.
Learning Outcomes:
As a result of this training, participants will be able to:
- Understand Patient-Centered Care: Define the key principles of patient-centered care and how they can be integrated into health center operations.
- Identify Improvement Strategies: Learn to identify areas for improvement within health center workflows to enhance patient experience and outcomes.
- Foster Team Collaboration: Develop skills to promote teamwork and communication among staff that prioritize patient needs.
- Measure Success: Discover methods for evaluating the effectiveness of patient-centered initiatives and sustaining improvements over time.
Topics in this Webinar Series:
- January 7, 2025 - Foundations of Patient-Centered Care: Exploring the Core Principles and Benefits
- January 14, 2025 - Reimagining the Patient Experience
- January 21, 2025 - Empowering Staff: Training and Strategies for Enhanced Team Collaboration
- January 28, 2025 - Measuring Impact: Tools and Metrics for Evaluating Patient-Centered Success
UPCOMING TRAININGS
07 January 2025
Upcoming Trainings
About the Training Is your community health center ready to transform patient care and build stronger co...
14 January 2025
Upcoming Trainings
About the Training Is your community health center ready to transform patient care and build stronger co...
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